Due to weather events Elma Turner Library Pop-Up and Stoke Library are closing at 4:30pm Wednesday 17 August.



How many items can I borrow?

You can borrow up to 35 items.

Can I renew items?

Yes, you can renew online, by phone or through our mobile app.

 How do I know when my library items are due back?

There are lots of ways to check your library account:

  • Keep the printed receipt from when the items were issued
  • Check your account with the Nelson Public Libraries app
  • Check your account with our online catalogue
  • Call 03 546 8100 to speak with a staff member
  • We send email and TXT notifications 3 days before your items are due

How do I place a hold/reserve?

You can place holds on items online with our catalogue, in the app, or you can come into the library and ask at the front desk. Please note that a $2 fee applies to all items placed on hold.

Can I borrow a book from another library?

Yes. Visit our Interloans page.

How much is it to borrow DVDs and CDs?

DVDs are $2.50 for 2-weeks. CDs, Children's DVDs are free for 2-weeks. 

Can I return my books to any library?

You can return items to Elma Turner Library, Stoke Library or Nightingale Library Memorial.

Can I suggest items to purchase?

Please do, visit our suggestion for library purchase page.


How do I join the Library?

Easy! Please visit our Join the Library page.

What is my PIN number?

Come into the Library and ask a staff member about your PIN. Alternatively you can reset your PIN online.

I've lost my library card

Please notify us as soon as possible and we will block your account until you can come in and collect a new library card. Replacement cards are $3.00.

If you use OverDrive, let us know and we can merge your new card to your old card to retain your holds and checkout history.

How can I make a payment on my account

The account limit is $10. You can make payments in the library or by internet banking or credit card.

Internet, computers and printing

Do you have free WiFi?

Free WiFi is available at all our libraries. Connect to "APNK Library" with password "apnk2765".

Elma Turner Library
  • Everyday: 8am — 9pm
Stoke Library
  • Mon-Fri: 8am  6pm
  • Sat-Sun: 9am  4pm
Nightingale Library Memorial
  • Everyday: 8am  9pm

Can I book a computer?

Yes. Library members book using their library card and PIN, visitors can collect a free guest pass from the front desk.

Do you have a printer?

Yes. We have colour printers with photocopying and email scanning available.

What are the prices for printing?

Printing is charged per side/copy.

  • A4 B&W: 20c
  • A4 Colour: $1
  • A3 B&W: 40c
  • A3 Colour: $2

Do you have a fax machine?

No. Customers requiring domestic or international fax service need to go to the customer service desk at the Richmond Mall.

Does the Library offer computer training?

Yes. Please visit our (free) Computer Classes page.