Book a Librarian

Do you need help navigating your new device, want a personalised reading recommendation, or an introduction to our research and heritage resources? Book a free, 45 minute session, at a time that suits you (inside our opening hours), with one of our friendly librarians. We can help with:

  • Setting up My Covid Record (these queries will be prioritised) 
  • Basic computer skills such as searching the web, sending emails or setting up your smartphone
  • Staying safe online
  • Job searching, updating your CV or navigating government websites
  • Troubleshooting on your device
  • Accessing our various online newspapers, ebooks, audiobooks, magazines and cinema
  • Getting started with family history or other types of research
  • Finding your next great read – and learning how to use our catalogue or app so you can keep track of your account
  • Finding appropriate reading material for children in your care
  • Help with schoolwork, research or exam preparation 

At Level 2, we would prefer to offer assistance via email, over the phone, or through a virtual meeting on Zoom as the current restrictions make it difficult to meet face-to-face. To book a session, use this form.

Please try to provide as much information as possible about your request - for example, the subject of your research, the type of device you need assistance with, and so on. If you are conducting family history research, please tell us specifically what we can help with. 

What days are you available?
How can we communicate with you?