Book a free 45 minute session with one of our friendly librarians.
We can help with:
- setting up and using library apps
- using the library website or catalogue
- basic computer skills (e.g. setting up an email account, sharing photos, word processing)
- research help, including accessing whakapapa and family history information online or through other sources
Please try to provide as much information as possible about your request - for example, the subject of your research or the type of device you need assistance with. If you are conducting family history research, please tell us specifically what we can help with and what resources you have already used.
To book a session, use the form below.
Please note:
- this service is suitable for assistance on a particular topic and is usually covered in a single session
- we may decline your appointment request if your query does not meet the above criteria
- for recurrent appointments or appointments that exceed 45 minutes, a charge may apply. Please see our fees and charges page for details.
We will be in touch within 5 working days to arrange a suitable time for your appointment. Wait times may be longer for Book a Librarians at our Stoke and Nightingale branches due to staffing constraints.
